Employment & Jobs at ICM Agribusiness

Privacy Policy

The privacy of your personal information is important to the ICM Agribusiness Group. We are bound by the National Privacy Principles which are contained in the Privacy Act 1988 (Cth).

This policy applies to the ICM Agribusiness group of companies. The ICM Agribusiness group of companies means ICM Agribusiness Pty Ltd and its related and associated companies including ICM Australia Pty Ltd, Hillston Citrus Pty Ltd, ICM Agriculture Pty Ltd, ICM Water Pty Ltd, ICM (Rwanda) Pty Ltd and The Riverina Cheese Group Pty Ltd ("Group").

In this policy, references to "we", "us" or "our" means the ICM Agribusiness Group and any of the companies in the ICM Agribusiness Group.

This Privacy Policy outlines how the Group handles your personal information. It describes the types of personal information that we hold, the purposes for which it we collect it and how the information is collected, stored, used and disclosed.

What personal information do we collect?

We collect personal information that is relevant to our business relationship with you. We collect information from our customers, prospective customers, suppliers, contractors, service providers, employees and prospective employees.

The personal information we collect may include your name, postal or email address, date of birth, financial status, credit history, personal references and information about your use of our products and services.

We also collect other personal information when you visit our web site including site usage, email and server details.

The Privacy Act imposes restrictions on the collection of sensitive personal information such as information about your religion, ethnicity, criminal record, health, political opinions or sexual preference. Generally, we do not collect this information unless you are applying for a job with us and you have provided your consent for us to collect it.

Why do we collect and use personal information?

We only collect personal information to help us run our business and to enable us to provide our products and services to you. We will only collect personal information that is necessary for our business relationship with you. When the personal information that we have collected is no longer required we will destroy it.

If you do not provide some personal information to us we may not be able to provide you with the product or service that you require or enter into a business relationship with you.

How do we collect personal information?

We collect personal information directly from you whenever it is reasonable and practical to do so. We collect this information in person, over the telephone, from documents such as application forms and letters, emails or from Group web sites.

In some cases we may need to collect personal information from third parties such as credit providers, publicly available sources of information, and third parties who you may have provided services to.

Use and Disclosure of Personal Information

We use your personal information to provide you with our products and services and for the purpose of running our business.

We may share your personal information with other companies within the Group and organisations outside the Group for the purposes of our business. Such organisations may include:

• nominated referees
• financial institutions
• service providers to the Group
• insurers
• superannuation funds
• joint venture companies

We will not sell your personal information to third parties.

We may also need to disclose your personal information to organisations outside the Group where this is permitted or required by law (eg to the ATO, the police or a court).

Where it is necessary to disclose your information to third parties we require that these organisations adhere to strict confidentiality requirements and that they comply with the Privacy Act.

Accuracy and Security of Personal Information

We take reasonable steps to ensure that the information that we collect, use or disclose is accurate, complete and up-to-date. You can request access to your personal information by contacting us on icmagribusiness@icm.com.au. We will correct any information that is inaccurate on request.

We may not be able to give you access to your personal information in some instances. For example, we may not be able to give you access to information that:

• relates to a commercially sensitive decision-making process
• relates to existing or proposed legal proceedings
• would disclose personal information about another person
• we are prohibited by law from disclosing to you.

We store personal information in paper or electronic form. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Some of the measures that we take to protect your personal information include:

• confidentiality requirements for our employees and contractors
• security systems for our computer networks and our premises
• document storage, retention and security policies.

When we no longer need your personal information we will take reasonable steps to destroy it or de-identify it, unless we are required by law to keep the information for a specific period.

Privacy and the Internet

We take steps to ensure that personal information that you give us on our websites is protected. We use electronic security systems such as firewalls and data encryption to protect your information.

When you visit any of our sites, certain information may be collected by our web server or by a third party on our behalf, including:

• your IP ("Internet Protocol") address (a unique number assigned to your computer when it is connected to the Internet)
• the operating system and Internet browser software you are using
• the date and time of your visit
• the pages visited
• data that you download such as web pages, and document files.

We do not attempt to identify you from this information and only use it for systems administration, statistical analysis and to improve our websites.

We may collect personal information from you (such as your name and email address) if you send us an email or if you submit information to us using a contact or feedback form. We will use this information to respond to your message and to provide you with general information about our products and services

Links to other websites

Our websites contain links to other sites. These sites are not subject to our privacy policy or procedures. You should check these sites for their privacy policies and procedures.

Contact Us

If you have any concerns about the privacy of your personal information or you require further information, please contact us:

Telephone: +61 (0)3 9654 2300
Facsimile: +61 (0)3 9654 4041
Mail: Level 2, 1 Collins Street, Melbourne 3000.